Care Access

Reify Health Privacy Notice

Privacy notice


This Privacy Notice applies to the website, owned and operated by Reify Health, Inc. (collectively, “We”, “Us”, “Our” or “Reify”). This Privacy Notice describes Reify’s processing of information, including Personal Information, that Reify collects in connection with your access or use of any Site or Service and all other data and content that is accessed, utilized, input, or generated in connection with this Site. By accessing or using any Site or Service, you consent to the collection, use, and disclosure of your information, including, but not limited to, Personal Information, in accordance with this Privacy Notice.

This Privacy Notice applies to this website If you also use Reify's services, such as Study Team for Sites or Study Team for Sponsors, your use of those services is governed by the relevant Terms of Service and Privacy Notice.

While we will notify you of any material changes to this Privacy Notice prior to the changes becoming effective, we encourage you to review this Privacy Notice periodically. We will also keep prior versions of this Privacy Notice in an archive for your review.

As used in this Notice, the terms “Personal Information” and “Personal Data” are interchangeable. 

Who We Are

Reify Health, Inc.
Address: 33 Arch St, 17th Floor, Boston, MA 02110

Reify is responsible for your Personal Data when you use this site.

  • If you live in the European Union or European Economic Area, Reify Health, Inc. is the Controller of your data under the GDPR when you use this site. 

  • If you live in California, Reify Health, inc., is the Business that maintains this site, for purposes of the California Consumer Privacy Act.

Regardless of where you live, you should be aware that Reify is located in the United States of America and this website is also hosted in the United States. If you live in a country that does not consider the United States to provide an adequate level of data protection, or if you live in a country where consent is required to transfer your Personal Data to another country, you should be aware that your use of this website constitutes explicit consent to transfer your Personal Data out of your country, and specifically to the United States.

International Data Transfers

Your Personal Data may be transferred from the country of origin (including any EU Member States) to Reify's servers located in the US. By interacting with the website, you consent for your data to be transferred to the United States. You may withdraw your consent by contacting us at

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, you can contact our U.S.-based third party dispute resolution provider (free of charge) at

What types of Personal Information does Reify gather on this site?

We use information gathered on this website to support marketing campaigns related to our products, including Study Team for Sites and Study Team for Sponsors. Specific actions you may take on this site may give you the option to express interest in our products or services and to submit your contact information to learn more. We will inform you of how we plan to use your information at or before the time we collect it. We will also ask for your permission to contact you and we will not contact you without your permission (consent), which may be withdrawn at any time.

Navigational Information

Navigational information refers to information about your computer and your visits to the Websites such as your IP address, geographical location, browser type, referral source, and length of visit and pages viewed.

When you view content provided by us, we automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times, and referring website addresses. We use this data to provide general statistics regarding use of the Websites. When available, we sometimes link this automatically-collected data to other Personal Information such as name, email address, address, and phone number.

We partner with third parties that help us analyze user activity to improve our website, provide support to you, and monitor site performance. Our third party partners may use cookies or similar technologies to help us do that.

Information About Children

We do not collect information about children. This site is not intended for or targeted at children under 16, and we do not knowingly or intentionally collect Personal Information about children under 16 If you believe that we have collected Personal Information about a child under 16, please contact us at, so that we may delete the information.

How We Use Information We Collect

Business Contacts

We use information we collect on this site to contact professionals we believe may benefit from using our products or services.

Operate and Improve the Sites and Services

We may use your Personal Information to operate, provide, improve, and maintain the Sites and Services, and to maintain the integrity of the Sites and Services and our network and address security issues.

Aggregated Data

When data is aggregated it no longer relates to an individual. Information collected from any source may be combined to create aggregated data (“Aggregated Data”) to provide or improve the Sites and Services and facilitate a more targeted, tailored user experience. Reify may use Aggregated Data for its internal purposes, including, but not limited to, research and analysis purposes, to ascertain trends and security/privacy patterns, internal record keeping and reporting purposes, to perform statistical analyses, and for our other business purposes.

We Never Sell Personal Information.

This specifically includes "Sale" as defined by the California Consumer Privacy Act (Cal. Civ. Code §§ 1798.140 et seq.) We do not sell Personal Information.

We Never Sell Personal Information.

How we share data

Reify Companies

With your prior consent, we may provide your Personal Information to our subsidiaries and affiliates (which today includes and is limited to Reify Health, Inc., and herein is called the “Reify Companies”). Unless not permitted by applicable law, all companies within the Reify Companies may share Personal Information collected through any Site or Service and may contact you directly

Service Providers

We employ service providers who assist us with the administration of the Sites or Services, conducting our business, or servicing you, so long as those parties agree to maintain reasonable security measures to safeguard the confidentiality, security, and integrity of your Personal Information and use your Personal Information only as we instruct them. Outside parties may have access to Personal Information as reasonably necessary to perform their functions.

Corporate Events

If our company is acquired by or merged with or into another entity, or if our assets or business is sold or transferred to another entity, your Personal Information may be transferred to such entity as part of the transaction, and that entity and its affiliates may use your Personal Information under the terms of their own privacy policies which may differ from this Privacy Notice. You will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your Personal Information, and choices you may have regarding your Personal Information.

Your Rights

Various laws around the world grant you specific rights to your data. Reify aims to comply with the spirit as well as the letter of all relevant laws.

Upon request Reify will provide you with information about whether we hold any of your Personal Information. You may access, correct, or request deletion of your Personal Information by contacting us at We will respond to your request within a reasonable timeframe.

Note that this relates only to data collected through your use of this site. Information we hold as.a Processor on behalf of other Data Controllers is governed by the terms of our relevant agreement with the Controller. If you have a request related to data you believe Reify holds on behalf of a Data Controller, such as a healthcare provider or clinical research site, you should direct any questions, requests, or complaints to that entity.

The specifics of your rights may vary based on where you live, but Reify is committed to offering you the following rights:

  • The right to access any data about you, 
  • The right to correct any data that is inaccurate, 
  • The right to delete your data, subject to some limitations, 
  • The right to your data in a portable format, 
  • The right to object to some data processing, including an unrestricted right to object to marketing contacts,
  • The right to inquire or complain about how your data is handled.

In the event your Personal Information is processed on the basis of your consent, you have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

For visitors in the European Union or European Economic Area

Reify Health Inc. is the Controller of your data in the context of this website. You may exercise any of your GDPR rights by contacting us at To limit collection by means of cookies, you may also adjust your cookie settings in your browser.

For visitors from California

Reify Health, Inc. is the business responsible for your data. We do not sell your Personal Information.

For visitors from Canada

You may contact Reify’s Privacy Officer at

For visitors from the United Kingdom

During the “transition” or “implementation” period for withdrawal from the European Union (“Brexit”), your status remains unchanged. Until at least Dec. 31, 2020, we will treat inquiries from the UK similarly to requests from EU member states. We will update this notice with more information as it becomes available.

Information Security

Information security is important to Reify. We follow generally accepted industry security standards to safeguard and help prevent unauthorized access, maintain data security and correctly use your Personal Information. In particular, we have obtained the Privacy Shield certification which implies that Reify commits to comply with the Framework’s requirements that can be accessed here. However, like other companies, Reify cannot guarantee the 100% security or confidentiality of your Personal Information.

Consequently, while we endeavor to safeguard your Personal Information against unauthorized access and disclosure, we cannot warrant or guarantee the absolute security of any Personal Information you transmit to, from or through any Site or Service.In the event that we become aware of a security breach involving your Personal Information stored by or for us, we may notify you by posting details of the breach to the applicable Site or Service or via email, to the extent available in connection with such Site or Service. We will provide you with a copy of our StudyTeam Security Overview upon request. You should be aware that Reify has no control over the security of other sites on the Internet that you might visit or interact with even when a link to any such third party site appears on any Site or Service. In addition, Reify does not control or continuously monitor the activities of users of any Site or Service, and such users may have the ability to provide, access, use and/or disclose data and information, such as your Personal Information, in connection with the Sites and Services.

If you have any questions about the security of your Personal Information, you can contact us at

Retention of Personal Information

We retain your information only as long as we have a lawful basis to do so. For business contact information obtained with your consent, we will generally keep this information either until you withdraw consent or we determine the information is no longer current and useful.

California Privacy Rights

This section applies only to California consumers. It describes how we collect, use, and share California consumers' Personal Information in our role as a business, and the rights applicable to California residents.For purposes of this section "Personal Information" has the meaning given in the California Consumer Privacy Act (“CCPA”).

1. Identifiers, such as name, e-mail address, mailing address, and phone number. We collect this information directly from you or from third party sources. 
2. Commercial information, such as information related to our products or your interest in them. 
3. Internet or network information, such as browsing and search history. We collect this information directly from your device. 
4. Geolocation data, such as IP address. We collect this information from your device.
5. We do not collect financial information from this site. 
6. We may develop inferences about your interest in our products.
7. Other Personal Information, in instances when you interact with us online, by phone or mail in the context of receiving help through our help desks or other support channels; participation in customer surveys or contests; or in providing the Subscription Service.

CCPA Sales - Past 12 months

Reify Health Inc. does not sell Personal Information and has not sold any Personal Information in the previous 12 months, as defined by the CCPA.

Disclosures - Past 12 months

Reify Health Inc. has disclosed Personal Information in the last 12 months for the following purposes

1. Performing services to clients
2. Auditing interactions with consumers
3. Security
4. Debugging and repair
5. Transient or short-term uses
6. Internal research
7. Quality

Business and Commercial Purposes - Past 12 months

We have used Personal Information for the following Business Purposes in the last 12 months.

1. Performing services to clients
2. Auditing interactions with consumers
3. Security
4. Debugging and repair
5. Transient or short-term uses
6. Internal research
7. Quality

We have also used Personal Information for the CCPA Commercial Purpose of communicating with professionals about their interest in Study Team for Sites or Study Team for Sponsors.

CCPA Equal Treatment

You will not receive any discriminatory treatment when you exercise one of your privacy rights.

CCPA Sales

Reify does not sell Personal Information to third parties (pursuant to California Civil Code §§ 1798.100–1798.199, also known as the California Consumer Privacy Act of 2018).

How to Exercise your California Rights

You can exercise your rights yourself or you can alternatively designate an authorized agent to exercise these rights on your behalf. Please note that to protect your Personal Information, we will verify your identity by a method appropriate to the type of request you are making. Please contact us at to exercise your California privacy rights.

Last Modified: 17 August 2020